Privacy Policy
slot77

Personal Information Collection

slot77 collects personal information from you when you register an account, use our services or interact with our platform. The types of information we collect include:

• Identity information — full name, identification card number (MyKad), date of birth and email address.
• Account information — username, password (stored in an unreadable hashed form) and account preferences.
• Financial information — details of the deposit and withdrawal methods you use, including relevant e-wallet or bank account information.
• Technical information — IP address, device type, operating system, web browser used and session data.
• Behavioural information — records of betting activity, game preferences and transaction history on the platform.
• Communications — records of your enquiries and communications with our customer support team.

We only collect information that is genuinely required to provide our services, meet legal obligations and ensure the security of your account. You may contact us if you have any questions about the information collected.

Use of Personal Information

The personal information we collect is used for the following purposes:

• Creating and managing your player account on the slot77 platform.
• Processing deposits, withdrawals and other financial transactions securely and efficiently.
• Verifying your identity to meet compliance requirements and prevent fraud.
• Providing effective 24/7 customer support in Bahasa Melayu and English.
• Sending important notifications relating to your account, transactions and service updates.
• Identifying and preventing fraudulent activity, money laundering or platform abuse.
• Complying with legal and regulatory requirements applicable under our international licence.
• Improving the user experience and developing better service features.

slot77 will not use your personal information for any purpose not stated in this policy without first obtaining your consent.

Disclosure to Third Parties

slot77 takes seriously its responsibility to protect your personal information from unauthorised disclosure. We only share your information in limited circumstances as follows:

• Service providers — payment and technology service providers that assist us in operating the platform, subject to strict confidentiality agreements.
• Legal requirements — when required by a competent authority or a valid court order.
• Financial crime prevention — to relevant agencies for the purpose of preventing fraud, money laundering or other illegal activities.
• Business transfers — in the event of a merger, acquisition or asset transfer, players will be notified in advance.

In all of the above circumstances, information is disclosed only to the minimum extent necessary. We do not sell or rent your data to any third party for marketing or commercial purposes.

Data Security

We implement various technical and organisational measures to protect your personal information from unauthorised access, loss, alteration or disclosure. These measures include:

• SSL/TLS data encryption for all communications between your device and the slot77 servers.
• Password storage using secure hashing methods — we do not store your password in plain text.
• Strict internal access controls, ensuring only authorised staff can access sensitive information.
• Continuous system monitoring to detect and respond to any security threats.
• Regular security audits to ensure our data protection systems remain effective.

Although we take all reasonable steps to protect your data, no security system is entirely perfect. We encourage you to also take precautions on your end, such as using a strong password and not sharing your account information with others.

Cookies and Tracking Technologies

The slot77 platform uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device that allow a website to remember your preferences and activity.

We use cookies for the following purposes:

• Session cookies — maintaining your login status while you use the platform.
• Preference cookies — saving the language and display settings you have chosen.
• Analytics cookies — helping us understand how users interact with the platform for improvement purposes.
• Security cookies — helping detect suspicious activity and protect your account.

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the slot77 platform.

Your Rights as a Player

As a slot77 player, you have the following rights regarding your personal information:

• Right of access — you may request a copy of the personal information we hold about you.
• Right of rectification — you may request that we correct any information that is inaccurate or incomplete.
• Right of erasure — in certain circumstances, you may request that we delete your personal information, subject to our legal obligations.
• Right to restriction of processing — you may request that we limit how we use your information in certain circumstances.
• Right to object — you may object to the use of your information for certain purposes such as direct marketing.
• Right to data portability — you may request that we transfer your information in a machine-readable format.

To exercise any of the above rights, please contact our customer support team via live chat or email. We will process your request in accordance with the established identity verification procedure.

Data Retention

slot77 retains your personal information for as long as your account is active or as long as it is needed to provide services to you. We may also retain certain information after account closure to meet legal obligations, resolve disputes or enforce our agreements.

Data retention periods are determined based on the type of information and the purpose for which it is used. Financial transaction records, for example, may need to be kept for a period specified by international financial compliance regulations. Once the retention period ends, data will be securely deleted or anonymised.

Links to Third Parties

The slot77 platform may contain links to third-party websites or services that operate independently of us. This privacy policy applies only to the slot77 platform and does not cover the privacy practices of any third party.

We are not responsible for the content or privacy practices of third-party websites. We encourage you to read the privacy policy of each website you visit before providing any personal information.

Children and Underage Players

The slot77 platform is for players aged 21 and above only. We do not accept registrations from individuals under 21 years of age and do not knowingly collect personal information from children or minors.

During the registration process, we carry out age verification based on the information provided. If we find that information has been provided falsely to bypass the age check, the account in question will be terminated immediately and the related information will be deleted in accordance with established procedures.

If you believe that someone under the age of 21 has registered an account or provided information to us, please contact our customer support team immediately.

Amendments to the Privacy Policy

slot77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements or service improvements. Each amendment will take effect as soon as it is published on this page.

For material or significant amendments, we will notify you via your registered email or an in-platform notification before the changes take effect. We encourage you to review this Privacy Policy periodically to ensure you always understand how we handle your personal information.

Continued use of slot77 services after any amendment takes effect is considered acceptance of the updated terms. The "Updated" date at the top of this page shows when this policy was last amended.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, you can contact us through the following channels:

• Live Chat — direct support available 24/7 through the slot77 platform, in Malay and English.
• Email — [email protected] — please state "Privacy Inquiry" in your email subject.

Our team will do our best to respond to every inquiry thoroughly. For data rights requests (access, correction, deletion), we may need to verify your identity before processing the request to ensure the security of your information.